This Privacy Policy (the "Policy") constitutes a binding legal agreement between you ("User," "you," or "your") and Cloudsynx ("Company," "we," "us," or "our"). This Policy governs the collection, processing, disclosure, and protection of Personal Data (as defined by applicable data protection statutes) acquired through your access to and use of our proprietary services, platforms, and website (collectively, the "Services").

‍

By accessing, browsing, or utilizing the Services, you hereby acknowledge that you have read, understood, and agree to be bound by the terms set forth herein. If you do not agree to these terms, you must immediately cease all use of the Services.

‍

1. CATEGORIES OF DATA ACQUIRED

‍

The Company collects information through two primary methods: voluntary submission and automated electronic capture.

‍

1.1 Information Voluntarily Provided: You may provide "Personally Identifiable Information" (PII) including, but not limited to:

‍

Identity and Account Data: Legal name, electronic mail address, telephonic contact information, and account credentials.

Financial Data: Payment card industry (PCI) data and billing information, which are processed via secure, third-party encrypted gateways.

Communication Data: Records and copies of your correspondence, including support tickets, survey responses, and technical inquiries.

‍

1.2 Automatically Collected Data: Upon your interaction with the Services, our systems automatically collect metadata including:

‍

Technical Identifiers: Internet Protocol (IP) addresses, browser type and version, operating system, and unique device identifiers (UDID).

Usage Metrics: Clickstream data, session duration, page interaction information, and referral URLs.

Geolocation Data: Approximate geographic location derived from network identifiers for the purposes of regional compliance and security.

Tracking Technologies: We utilize "cookies," web beacons, and similar pixel tags to manage session integrity and analyze platform performance. Users may exercise "Opt-Out" rights via browser configuration, though such actions may impair Service functionality.

‍

2. PURPOSES AND METHODS OF PROCESSING

‍

The Company processes Personal Data for the following delineated purposes:

‍

Performance of Contract: To execute transactions, maintain user accounts, and provide the core functional requirements of the Services.

Service Optimization: To perform internal research, troubleshoot software bugs, and conduct data analysis to improve the user interface and experience.

Communications: To transmit mandatory administrative notices, security alerts, and, where elective consent is granted, marketing and promotional materials.

Security and Compliance: To detect, prevent, and mitigate fraudulent or illegal activities and to enforce the Company’s Terms of Service.

‍

3. LEGAL BASIS FOR PROCESSING

‍

Processing of Personal Data is conducted under the following legal frameworks:Consent:

‍

Where you have granted express permission for specific processing activities.

Contractual Necessity: Where processing is required to fulfill our obligations to you.

Legal Obligation: Where the Company is mandated to retain or disclose data under statutory or regulatory requirements.

Legitimate Interests: Where processing is necessary for the Company’s business interests, provided such interests do not override your fundamental rights and freedoms.

‍

4. DATA SECURITY AND INTEGRITY

‍

The Company employs industry-standard administrative, technical, and physical safeguards designed to protect Personal Data from unauthorized access, exfiltration, or alteration. These measures include, without limitation, Transport Layer Security (TLS) encryption and restricted access protocols. Notwithstanding these efforts, the User acknowledges that no method of transmission over the internet is 100% secure, and the Company provides no warranty, express or implied, regarding the absolute security of information.

‍

5. INTERNATIONAL DATA TRANSFERS

‍

The Services are operated on a global scale. Consequently, your Personal Data may be transferred to, and maintained on, servers located outside of your state, province, or country of residence. The Company shall take all steps reasonably necessary to ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection laws (e.g., Standard Contractual Clauses).

‍

6. THIRD-PARTY EXCLUSIONS

‍

The Services may contain references to third-party entities. This Policy does not apply to the practices of third parties that the Company does not own or control. Users are advised to exercise caution and review the privacy covenants of any third-party service provider prior to engagement.

‍

7. AMENDMENTS AND MODIFICATIONS

‍

The Company reserves the right, at its sole discretion, to modify or update this Policy at any time. Material changes shall be notified to the User via the Service interface or the registered email address. Continued use of the Services following the posting of such changes constitutes your acceptance of the revised Policy.

‍